NLP witchcraft or obvious?

I got interested in ‘pop’ psychology in college. It was primarily through doing some AI work, and also trying to figure out how to model behaviour in games. Both of these were sidelines. However, having seen Derren Brown do his mind tricks on the TV, part NLP part magic, it struck me that it was a useful set of things to be armed with should someone try and ‘manipulate’ me. e.g. customers, managers, salesmen. I did my usual thing of buying a book, and not quite reading it all the way through. However, some of the basics did start to gel. e.g. When people are explaining things, some of them use words like I hear, to the tune of etc, other use images, I see where you are coming from, it looks bad, and others use ‘feel’. If someone who sees things, talks to someone who hears things, there is a disjoint. So NLP is about adjusting to empathize, or abuse the differences. There is way more to it than that. Natural communicators adjust to these sorts of things automatically. It can be taught, but its a practiced art. Anyway it will be interesting to see what Hursley Lab people, many from a development background make of this information. Something that is more akin to sales school that a deep technical audience

Ian Hughes – ( Consulting IT Specialist Emerging Technology Services, IBM Hursley)

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